Privacy Policy for East Bridge Escapes

Last updated: January 2026

This Privacy Policy explains how East Bridge Escapes (“we”, “us”, “our”) collects, uses, and protects your personal information when you make an enquiry or booking with us.

We are committed to protecting your privacy and complying with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect the following information when you enquire or book:

  • Name

  • Email address

  • Telephone number

  • Postal address (if required for invoicing)

  • Payment information (processed securely via third‑party payment providers; we do not store card details)

  • Booking details (dates, number of guests, special requirements)

If you book via third‑party platforms (e.g., Airbnb, Booking.com), they may share necessary details with us.

2. How We Use Your Information

We use your personal information to:

  • Process and manage your booking

  • Communicate with you about your stay

  • Take payment

  • Meet legal or insurance requirements

  • Improve our service

We do not use your information for marketing unless you explicitly opt in.

3. Sharing Your Information

We only share your information when necessary, for example with:

  • Booking platforms you used to book

  • Payment processors

  • Cleaning or property management staff (only relevant stay details, never payment information)

  • Legal or regulatory authorities if required by law

  • The Campfire Companions Club (CCC) ( A requirement of being a member)

We never sell your information to third parties.

4. How Long We Keep Your Information

We keep booking‑related information for up to 7 years, as required for accounting and tax purposes.
After this period, it is securely deleted.

5. Your Data Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (where legally possible)

  • Object to or restrict processing

  • Withdraw consent (if applicable)

To make a request, email us at: catherine@eastbridgefarm.co.uk

6. Security

We take reasonable steps to keep your information secure, including:

  • Using password-protected systems

  • Restricting access to authorised personnel only

  • Using secure booking and payment platforms

7. Cookies

If you visit our website, we may use basic cookies for functionality or analytics.
You will be shown a cookie notice if applicable.

8. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

East Bridge Escapes
Email: catherine@eastbridgefarm.co.uk
Address: East Bridge Farm, Newton St Petrock, Holsworthy, Devon, EX22 7LN